eChic Blog - building your business

Scam Emails - what to look out for

Scam Emails - what to look out for

Scam emails - what to look out for
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Adding Facebook Pixel on your website

Adding Facebook Pixel on your website

Have you connected the new Facebook Sales Channel in shopify yet?  If so, you have now activated the Facebook, Instagram shopping as well as the Facebook Ad Marketing.    What about the Facebook Pixel?  Have you added or created a Facebook pixel for your website?    Is your Facebook Pixel working correctly? 

The Facebook pixel once added to your website not only measures the effectiveness of advertising, tracks customers actions on your store but will help drive more sales. 
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OneSaas Xero users - you may need a new app

OneSaas Xero users - you may need a new app

Thanks to Ben and the team at https://theinappropriategiftco.com/  for the heads up -
OneSaas has been acquired by Intuit, maker of QuickBooks Financial Management Software. Which means if you are using OneSaas to hook up to XERO, you've now got to find a new app.

Which app to use will depend on what else you are hooking up to, but watch this space.
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Adding new Facebook channel in your Shopify Site

Adding new Facebook channel in your Shopify Site

Yes this email is real! If you are stuck on adding the new Facebook channel to your admin and need us to do the basic set-up for you so you can take it from there we have a basics option for $175. Add $215 if you want us to set up the collections and customize the Facebook and Instagram Shops as well.
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Two-step authentication - making your site secure

Two-step authentication - making your site secure

If you only do one thing for your site this week, make it turning on two-step authentication .

The good news - Shopify is very secure. The bad news, people aren't. So what do you do if one of your staff has used a weak password, and someone has guessed or pfished it, and got into your Shopify site? Or a virus on your machine has sent your password to the bad guys?

The first thing to do is DON'T PANIC - running around with your hair on fire is a natural response to that sinking feeling, but will make things worse. Jumping on to an infected machine and changing your password just gives them your new password.

Click for a step by step guide >

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What a range of businesses we get to work with!!

What a range of businesses we get to work with!!

One of the things I love most about eChic is the sheer range of businesses we get to work with. We are just putting the finishing touches on Safe Journey Foods'website. Andrea hails from West Africa. She sources and sells organic African traditional health foods such as Tigernuts, Tigernut Flour, a Tigernut protein booster mix for smoothies and milk drink (Kunun Aya), African Breadfruit Seeds (known as Ukwa), Bambara Nut Flour and Dried Dates and Date Powder.

https://www.safejourneyfoods.com.au/

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Make sure your breadcrumbs don't stop your website pages being eligible for relevant rich results in Google Search

Make sure your breadcrumbs don't stop your website pages being eligible for relevant rich results in Google Search

Breadcrumbs: Hansel and Gretel and your customers need to be able to find their way back. Make sure your breadcrumbs don't stop your website pages being eligible for relevant rich results in Google Search
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Safe Journey Foods

Safe Journey Foods

"The fantastic team at eChic.com.au really know their craft! They don't just build and design websites, but they really understand the needs, concerns and challenges that the small business owner has; whether they are just starting out or they are seasoned entrepreneurs.

Kim and her team, and a special shout out to Tina and Nicole, have worked on two websites for me now, and both times I hade always felt I was in safe and competent hands. They clearly explained everything during the project, and as a non-techie person I never felt I was talked down or any comments dismissed.

I wholeheartedly recommend eChic for all your eCommerce website needs . They are very approachable and offered me great value for my websites."

Andrea Njoku-Tade
safejourneyfoods.com.au

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Vice Press are impressed

Vice Press are impressed

"The team and eChic were very helpful and were on hand to sort out any
issues, questions and queries we had. I will definitely use them again."

James

vice-press.com

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Essential Oils and Soap are thrilled

Essential Oils and Soap are thrilled

"I am thrilled with the new site and a couple of customers have already commented on how lovely it looks.

I had fabulous support from your team all the way who were patient with my inadequacies.

Everyone listened to what I wanted and implemented my requests.

The process was good and streamlined."

Jacqui

oilsandsoap.com.au

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Rainbows and Clover

Rainbows and Clover

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How secure is your website? Don't wait to find out the hard way

How secure is your website? Don't wait to find out the hard way

Shopify's security is good. But any security is only as strong as your password, and the security of the machine on which you log onto the website.

Consider this scenario (you may need a coffee first).
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What to do if Order Printer isn't working on your Shopify Site

What to do if Order Printer isn't working on your Shopify Site

You may be seeing a blank order printer screen when you go in to the app. The good news is that it isn't broken, your browser just needs more permissions.

Blank Shopify Order Printer

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Sites using Shipping Apps

Sites using Shipping Apps

Sites using third party shipping apps like ShipIt and Fastway/AP Shipping may be experiencing problems with no shipping rates being loaded at checkout.

If your shipping rates are set up through admin/shipping you are not affected.

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More European Data Privacy thoughts

More European Data Privacy thoughts

EU users need to know if you are using cookies and what data they collect (e.g. Facebook pixels).   There are new apps to help
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Do you have European Customers? You need to update your site and mailing lists to comply with GDPR by 25 May 18

Do you have European Customers? You need to update your site and mailing lists to comply with GDPR by 25 May 18

Is your site ready for the European Union privacy rule changes? If you have (or will have) EU resident clients, it needs to be by 25 May. Here are general steps you need to follow:
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SPAM email doing the rounds targeting Shopify stores

SPAM email doing the rounds targeting Shopify stores

If you receive an email from Shopify starting "We need your help to resolve an issue with your shopify account, we've temporarily Limited what you can do with your account."  you should DELETE it, it is NOT from Shopify.
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Yes you can accept GooglePay and ApplePay in Shopify

Yes you can accept GooglePay and ApplePay in Shopify

To add these payment methods, just update your Shopify Payment settings as follows

Taking GooglePay or ApplePay
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Instagram Sales Channel Now Available in Australia!

Instagram Sales Channel Now Available in Australia!

Grow your sales using Instagram
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SSL Certificates for your Shopify site- Ignore emails trying to sell you one!

SSL Certificates for your Shopify site- Ignore emails trying to sell you one!

Did you know as part of our Quality Assurance process, eChic checks the SSL certificate has been activated for your Shopify store. 
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'Thank You' from  Ronald McDonald House Charities

'Thank You' from Ronald McDonald House Charities

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Not

Not "inappropriate" thanks!

Kim, you and the team at @echicdesign were so great to work with... such a talented and hard working group. Ben and I are so grateful we found you!

We LOVE our new website!

https://theinappropriategiftco.com/

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Thanks from Four Winds Vineyard

Thanks from Four Winds Vineyard

Hello Nicole and the eChic team,

Thanks for all the fabulous work on our website; you have been a pleasure to work with! I love the new site. I will be back in touch in four years to give the site an overhaul and do it all again!

Cheers Sarah

https://fourwindsvineyard.com.au/

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My Instagram feed stopped working. How do I fix it? – Out of the Sandbox

My Instagram feed stopped working. How do I fix it? – Out of the Sandbox

Instagram has yet again made a change which may have killed the Instagram feed on your website. #in
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Bring maps and images to life for your customers

Bring maps and images to life for your customers

I just discovered a nifty app that lets you show a map /time sequence / photos in an interesting way
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Alfreda and the eChics wish you a very Merry Christmas

Alfreda and the eChics wish you a very Merry Christmas

After polishing off all the cookies left out for Santa, Alfreda is on the look out for a good employ
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Alfreda E Elvendottir | status report - Christmas Day

Alfreda E Elvendottir | status report - Christmas Day

It is all good fun until you wake up face down in a plate of cookie crumbs
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We care about iCare

We care about iCare

Thanks from Bridget at iCare Products

Thank you very much for all your efforts of your team and it was pleasure working with you guys!  icareproducts.com.au

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Selling ladders? Scaffolding? Cherry pickers? Alfreda can help

Selling ladders? Scaffolding? Cherry pickers? Alfreda can help

Or more importantly, she needs your help after a truly impressive overnight climbing attempt. I don'
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She's not quite sure what a satellite launch is, but by now Alfreda really wants to see one

She's not quite sure what a satellite launch is, but by now Alfreda really wants to see one

Alfreda still isn't quite sure what is going on, but she's keen to find out https://t.co/F3WA9XnK
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Alfreda E Elvendottir | status report day 13

Alfreda E Elvendottir | status report day 13

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Alfreda E Elvendottir | status report day 12

Alfreda E Elvendottir | status report day 12

Alfreda takes a dim view of road trips
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Alfreda's EPS  (Elf Positioning System) is going haywire ...

Alfreda's EPS (Elf Positioning System) is going haywire ...

. after a day stuck in a travel bag. She's supposed to be the elf on the shelf, not the elf in the
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Alfreda E Elvendottir | status report day 11

Alfreda E Elvendottir | status report day 11

Alfreda come face to tongue with the k9 peril
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We haven't lost the elf on the shelf. Yet.

We haven't lost the elf on the shelf. Yet.

Alfreda's visit continues, and she certainly seems to be making new friends. She gets around
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Alfreda E Elvendottir | status report day 10

Alfreda E Elvendottir | status report day 10

Alfreda discovers it is much easier to climb UP than down, and still can't find her hat.
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