Cloudflare outage is affecting access to SOME Shopify Sites from Some locations.At approx. 5pm on 21/6/22 there was a Cloudflare outage. Cloudflare provides a performance/security layer for Shopify and many other websites.
UPDATE: here is Cloudflare’s incident report:
If you only do one thing for your site this week, make it turning on two-step authentication .
The good news - Shopify is very secure. The bad news, people aren't. So what do you do if one of your staff has used a weak password, and someone has guessed or pfished it, and got into your Shopify site? Or a virus on your machine has sent your password to the bad guys?
The first thing to do is DON'T PANIC - running around with your hair on fire is a natural response to that sinking feeling, but will make things worse. Jumping on to an infected machine and changing your password just gives them your new password.
One of the things I love most about eChic is the sheer range of businesses we get to work with. We are just putting the finishing touches on Safe Journey Foods'website. Andrea hails from West Africa. She sources and sells organic African traditional health foods such as Tigernuts, Tigernut Flour, a Tigernut protein booster mix for smoothies and milk drink (Kunun Aya), African Breadfruit Seeds (known as Ukwa), Bambara Nut Flour and Dried Dates and Date Powder.
"The fantastic team at eChic.com.au really know their craft! They don't just build and design websites, but they really understand the needs, concerns and challenges that the small business owner has; whether they are just starting out or they are seasoned entrepreneurs.
Kim and her team, and a special shout out to Tina and Nicole, have worked on two websites for me now, and both times I hade always felt I was in safe and competent hands. They clearly explained everything during the project, and as a non-techie person I never felt I was talked down or any comments dismissed.
I wholeheartedly recommend eChic for all your eCommerce website needs . They are very approachable and offered me great value for my websites."
"The team and eChic were very helpful and were on hand to sort out any
issues, questions and queries we had. I will definitely use them again."
"I am thrilled with the new site and a couple of customers have already commented on how lovely it looks.
I had fabulous support from your team all the way who were patient with my inadequacies.
Everyone listened to what I wanted and implemented my requests.
The process was good and streamlined."Jacqui
You may be seeing a blank order printer screen when you go in to the app. The good news is that it isn't broken, your browser just needs more permissions.
Sites using third party shipping apps like ShipIt and Fastway/AP Shipping may be experiencing problems with no shipping rates being loaded at checkout.
If your shipping rates are set up through admin/shipping you are not affected.
To add these payment methods, just update your Shopify Payment settings as follows
Kim, you and the team at @echicdesign were so great to work with... such a talented and hard working group. Ben and I are so grateful we found you!
We LOVE our new website!
Hello Nicole and the eChic team,
Thanks for all the fabulous work on our website; you have been a pleasure to work with! I love the new site. I will be back in touch in four years to give the site an overhaul and do it all again!