Did you get an email from Shopify about an EU withdrawal button?

If you sell to customers in Europe, there's a new legal requirement kicking in on June 19, 2026. EU Directive 2023/2673 requires your online store to have a clearly visible withdrawal button - a way for EU buyers to exercise their existing 14-day right to change their mind about a purchase (the "cooling-off period").

This IS NOT optional. Stores that don't comply risk legal warnings, fines of up to 4% of annual turnover, and an automatic extension of the withdrawal period to 12 months and 14 days.

The good news: Shopify is rolling out a built-in solution on June 17. We can make sure it's properly enabled and configured on your store.

We're offering a fast-turnaround EU Compliance Setup - contact us if you want to talk about what is included



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