Shopify backs up your data regularly,
however the issue is that it will back up mistakes/ acts of employee malice/accidents as well.
Therefore I’d suggest doing a weekly backup of
Theme - download zip file
Products – export
Customers – export
Orders – export
To copy the collection and navigation structure so you can at least manually re-create it, go into admin/collections and admin/navigation and copy and paste that information into a text document and save it. This shouldn’t change regularly, so only needs infrequent backup.
To save Images and Pages I’d suggest buying a backup hard drive ($100 ish from Office Works) and running a tool like A1 Website Download – that backs up the actual ‘generated’ version of the website, including the page text and images, which can be used for recreation of the site in the event of a serious failure (I’ve never had a failure that serious occur on a Shopify site, but this is how to prepare for it).
I’d suggest having two folders – this month’s backup and last month’s backup, and simply rotating between them. You’d be unlikely to need an older backup than that.
In addition to doing regular backups, do a regular review of who has access, and limit their access to what they really need to use.
You can do this by going to admin/settings/account and deleting out old users, or using the instructions in the access document to limit their access to areas of the site necessary for their jobs.
How to make sure it happens
Add the explicit list of backup tasks + access reviews and frequencies to job descriptions and performance reviews.
Add the task to diary as a recurring task
CHECK it is happening
Cloudflare outage is affecting access to SOME Shopify Sites from Some locations.At approx. 5pm on 21/6/22 there was a Cloudflare outage. Cloudflare provides a performance/security layer for Shopify and many other websites.
UPDATE: here is Cloudflare’s incident report: