There is a glitch on some Shopify stores in the Abandoned cart notifications.
To check if this is happening to you, go to admin/settings/notifications, and click into Abandoned Cart. If you see the message "Body is missing the {{ custom_message }} drop." then your abandonment messages are probably scrambled.
I've followed up with Shopify on a global fix for this and they are working on it, but if you want to fix it in the meantime, copy and paste your current message somewhere safe (in a text doc) and click on the 'revert to default' button at the bottom and save. You can preview the result from the drop down under the '...' button at the top right.
You've got that sinking feeling. Someone had placed an order on your Shopify store for $500, and somehow the total had come down to $10. Your first thought: you've been hacked.
You haven't. What actually happened is simpler, and luckily easier to fix. You had a discount code sitting in your Shopify account called "FREE", or something equally easy to guess. Someone at checkout has just ... typed it in. And it worked.
Here's what it means and what to do.
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Writers and journalists are always looking for authentic voices, and if you're publishing regularly, you're infinitely easier to find. Read how Chris did it.
